Wondering Zoe

wonderingzoe.com
Contact:

Mobile: +44(0)7857990480

Email:   wonderingzoe0526@gmail.com

Last updated on December 31, 2024

Privacy Policy

At wonderingzoe.com, your privacy is important to us. This policy explains how we handle the information you provide when using our contact form.

1. Information We Collect

When you use our contact form, we may collect the following information:

  • Your Name: To personalise our communication and ensure we match your future online bookings with our correspondence.
  • Your Email Address: To respond to your inquiries or messages.
2. How We Use Your Information

We use the information you provide to:

  • Respond to your questions or requests.
  • Send newsletters and updates about our services, events, or promotions, but only if you have explicitly consented by checking the “Newsletter Consent” box on the contact form.

You can unsubscribe from our newsletters at any time by clicking the “unsubscribe” link in the email or contacting us at wonderingzoe0526@gmail.com.

3. Data Security

We employ reasonable industry-standard measures to protect your personal information from unauthorised access, disclosure, or misuse. These measures include:

  • Password Protection: All devices and accounts used to store or access client data are secured with strong, unique passwords.
  • Secure Email Provider: Email communications are handled through Gmail, which employs encryption to protect data in transit.
  • Restricted Access: Data access is limited to authorised personnel only.
  • Secure Connections: Our website uses SSL/TLS encryption, ensuring secure transmission of data submitted via contact forms.
  • Regular Updates: We regularly update systems, plugins, and software to reduce vulnerabilities.
  • Data Backup: Client data is periodically backed up to ensure availability in case of hardware failure, with backups stored securely.
  • Monitoring and Response: Activities on accounts storing client data are monitored to detect suspicious activity, and any breaches will be addressed promptly in compliance with applicable laws.

While we strive to ensure data security, no system is completely infallible.

4. Data Retention

We will retain your personal information for the duration necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Specifically:

  • Contact form submissions: Retained for 1 year to respond to inquiries, unless you request deletion.
  • Newsletter subscription: Retained for the duration of the subscription unless you request removal. If you do not check the “Newsletter Consent” box, we will not retain your information for this purpose.

If you would like your data updated or deleted before the end of this retention period, please contact us at wonderingzoe0526@gmail.com.

5. Third-Party Sharing

To process your information efficiently, we use third-party services, including:

  • Gmail for email processing.
  • Google Sheets for managing and storing your data in spreadsheet format.
  • WordPress for hosting and managing our website.

These services may have access to your personal information only to the extent necessary to perform their functions, and they are required to comply with privacy laws and regulations.

We do not share your personal data with other third parties unless required by law or with your explicit consent.

6. Your Consent

By submitting the contact form, you:

  • Acknowledge that you have read, understood, and agree to this Privacy Policy.
  • Only agree to receive newsletters and updates from wonderingzoe.com via the email account wonderingzoe0526@gmail.com if you check the “Newsletter Consent” box. You can opt out at any time by clicking the “unsubscribe” link in any of our newsletters or by contacting us directly at wonderingzoe0526@gmail.com.
7. Your Rights

You have the right to:

  • Access your personal information we hold.
  • Request update or deletion of your data.
  • Withdraw consent for receiving newsletters or any other data usage.

To exercise these rights, contact us at wonderingzoe0526@gmail.com.

8. Updates to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, so please check back periodically. Significant changes will be communicated to you via email.

9. Contact Us

If you have any questions about this Privacy Policy, please feel free to reach out at wonderingzoe0526@gmail.com.